Question 1

What exactly is Shelters?

Accepted Answer

Shelters is a platform that gives access to real estate investment opportunities from €10. The goal is to make real estate investing more accessible, easier to track and more transparent, without having to buy an entire property or manage tenants.

Question 2

Am I directly buying an apartment?

Accepted Answer

No. You do not directly buy an apartment in your own name. You invest in a structured real estate operation, with precise terms described in the opportunity documents. Each project clearly explains the investment vehicle, conditions, estimated duration, target return and associated risks.

Question 3

Why invest through Shelters instead of traditional real estate?

Accepted Answer

Traditional real estate often requires significant capital, financing, rental management, works and a lot of administration. Shelters simplifies access to this type of investment by allowing participation in selected operations, with a lower entry ticket and centralized tracking from your user account.

Question 4

What is Shelters’ role in the proposed operations?

Accepted Answer

Shelters selects, structures and makes documented real estate opportunities available. The platform also lets users track subscriptions, documents, payments and the evolution of operations from a secure digital space.

Question 5

How do I invest on Shelters?

Accepted Answer

You create an account, verify your identity, then access available opportunities. You then choose the amount you want to invest, review the project documents, and validate your subscription and payment.

Question 6

What is the minimum amount I can invest?

Accepted Answer

Shelters allows investments from €10 depending on available opportunities. This low entry ticket makes it easier to invest progressively and diversify your exposure.

Question 7

Who can invest on Shelters?

Accepted Answer

Investing is reserved for adults residing in the European Union. Any eligible person can invest after creating an account, verifying their identity and completing the regulatory journey (KYC). Some opportunities may also be subject to specific conditions depending on their nature.

Question 8

Can I invest several times in the same operation?

Accepted Answer

Yes, as long as the opportunity is still open for subscription and the maximum amount has not been reached. You can increase your position according to your goals and risk profile.

Question 9

Can I invest in several projects?

Accepted Answer

Yes. You can allocate your investment across several available opportunities. This helps diversify your exposure instead of concentrating capital in a single operation.

Question 10

Which documents should I read before investing?

Accepted Answer

Before validating an investment, you should review the opportunity sheet, the available legal documents, as well as information about the duration, the target return… These elements help you understand precisely the terms of the operation before subscribing.

Question 11

Are returns guaranteed?

Accepted Answer

No. Displayed returns are objectives or estimates based on each operation’s characteristics. As with any investment, there is a risk of partial or total capital loss, delays, or returns below expectations.

Question 12

What does “target return” mean?

Accepted Answer

The target return is the performance objective presented for a given operation. It is based on project assumptions, but it is not a guarantee.

Question 13

What are the main risks?

Accepted Answer

The main risks include capital loss, a decline in the real estate market, delays or unexpected costs, resale difficulties and performance below forecasts.

Question 14

What happens if an operation is delayed?

Accepted Answer

A delay may postpone the expected repayment or payment date. In that case, investors are informed about the evolution of the operation through their user account or dedicated communications.

Question 15

Can I lose money?

Accepted Answer

Yes. Shelters gives access to real investments, and every investment carries risk. It is important to read each operation’s documents, understand the risks and never invest money you may need in the short term.

Question 16

How do I track my investments?

Accepted Answer

Your Shelters account centralizes your investments, associated documents, invested amounts, expected or paid returns, as well as the tracking of ongoing operations.

Question 17

When will I receive my returns?

Accepted Answer

Payment frequency and conditions depend on each operation. Some may provide periodic payments, others repayment at maturity. Terms are specified in the opportunity documentation.

Question 18

How are returns paid?

Accepted Answer

Returns are paid according to the terms planned for each operation and the payment methods available on the platform. Payment information is shown in your user account.

Question 19

Where can I find my documents?

Accepted Answer

All documents linked to your subscriptions and operations are available in your Shelters account. You can view them at any time.

Question 20

Can I get my money back at any time?

Accepted Answer

Not necessarily. The real estate investments offered may be locked for the duration of the operation. Before investing, you should check the estimated duration, exit conditions and any resale possibilities.

Question 21

Can I resell my investment?

Accepted Answer

Depending on available features and the operation’s conditions, transfer or resale solutions may be offered. Liquidity is not guaranteed: a buyer must be available and transfer conditions must be met.

Question 22

How long does an investment last?

Accepted Answer

Duration depends on each operation. It is indicated on the project sheet and associated documents. It may be an estimated duration that can evolve according to the actual progress of the operation.

Question 23

Why does Shelters use tokenization?

Accepted Answer

Tokenization makes it possible to technically represent rights linked to an operation in digital form. It facilitates tracking, traceability and digital subscription management, while making the user experience smoother.

Question 24

Do I need to understand blockchain to invest?

Accepted Answer

No. Shelters is designed to make the experience simple and accessible. The technology used in the background does not require you to directly handle complex tools or have advanced technical knowledge.

Question 25

Do I need to create a crypto wallet?

Accepted Answer

Not necessarily. Shelters can offer a simplified experience that lets you invest without managing a complex wallet yourself. Available options depend on the user journey and platform features that are enabled.

Question 26

What are tokens used for?

Accepted Answer

Tokens are used as a technical digital representation linked to your subscription. Economic rights, holding conditions and exact terms are defined in each operation’s legal documents.

Invest in real estate from 10€

A new way
to invest in real estate

Why invest with Shelters?

Up to 15% target return

Accessible from €10

Invest online, simply

No property management

Your first real estate
investment in a few clicks

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Invest online

Track your returns

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